Contact
One address, and a straight account of what it can do.
The address
Write to support@mindwaeke.com. A person reads it and answers, usually inside two working days. No telephone number and no chat bubble are offered, since there is nobody sitting behind either one.
What we can help with
- A detail on this site is wrong, stale or badly worded
- A price or a label fact here does not match the checkout
- A link is broken or a page will not load
- How this site earns — affiliate commission, described on the disclaimer page
- Press or partnership questions
What we cannot help with
Anything tied to an order. No payment is taken here, so there are no order references, no customer records, no tracking and no way to refund. That all sits with the seller who ran your checkout, and your receipt carries their support route.
If a question can be settled by reading the bottle or the seller's own pages, we will read them and tell you. Questions about your own health belong with your doctor or pharmacist rather than with a website.
Refunds
Use the seller's contact page inside sixty days of your purchase. The route is described on the official page. Forwarding it here only adds days.
Corrections
Of everything that arrives in this inbox, a correction is the most welcome. Name the page and the figure and it gets checked against the label or the checkout that day.
Two things on this site are known to be imprecise and are flagged wherever they come up. The first is the milligram amount of each ingredient, which is not published by anyone. The second is the size of the smallest package: the seller's own page labels it in a way that does not add up, and the note explaining how we resolved it is in the launch file that ships with this site. Neither is something an email here can settle.
Sharing your own experience
People occasionally write in about how they got on with the product. That is welcome, but nothing appears in the reviews section without permission to print it, and nothing gets polished into advertising on the way. If an account is lukewarm, it goes up lukewarm.
How quickly you will hear back
Two working days is normal. Anything sent late on a Friday usually gets answered on Monday or Tuesday. If a whole week goes by in silence, the message almost certainly landed in a spam folder at one end or the other, so send it again rather than assuming it was ignored.